FAQs
Q: What allergens are your products free from?
All of our raw ingredients are peanut-free, and tree nut-free (including coconut) as well as produced in nut free facilities.
Q: Are you products made in an allergy-friendly environment?
Yes, all of our products are made in a commercial kitchen that is thoroughly cleaned and sanitized. We are also food allergy trained to ensure the safest handling and production of our products.
Q: Where is your chocolate from?
We use high quality couverture chocolate that is produced in the United States.
Q: What is couverture chocolate?
Couverture chocolate is high end chocolate with a minimum cocoa butter content of 32%.
Q: Are your products Kosher certified?
All of our raw chocolate ingredients are Kosher Dairy certified. Many of our colorful designs (also known as transfer sheets) are also Kosher dairy certified (please reach out for confirmation regarding a specific design if this is needed).
Q: Do you make anything that contains sesame?
We do not use any sesame products in our processes.
Q: How should I store my chocolates?
Chocolate is best stored at a cool room temperature (60-70°F), well wrapped to keep moisture out, and away from highly scented foods or aromatic products that might be absorbed by the chocolate. Chocolate is a stable product that does not require refrigeration. Ideally, it should not be refrigerated as this will change the appearance of the chocolate. Specifically, the condensation that forms when it is taken from the refrigerator will cause sugar bloom. This results in white spots or streaks on the chocolate’s surface.
Q: What is the shelf life of your products?
Solid Chocolates: 12 months
Chocolate Crispies: 6 months
Chocolate ganache/creams: 10 weeks
Chocolate Caramels: 4 weeks
Q: Can your chocolate be melted down for molding?
No, it requires melting in a tempering machine for best results.
Q: Do you ship your products outside of Dallas-Fort Worth?
We currently ship within the United States. We do not offer any international shipping options.